Privacy Statement Direction Europe BV – English
Direction Europe BV takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. This Privacy Statement explains what data we process and the purposes for which we do so. Additionally, you can read about your rights concerning our processing of your personal data. We recommend that you read this Privacy Statement carefully. For any questions, please contact us at informatie@dir.nl.
Who is Direction Europe BV?
Direction Europe BV is the private limited liability company Direction Briefings for Business Leaders Europe BV, located at Oude Enghweg 2, 1217 JC Hilversum, and registered in the Dutch Chamber of Commerce under number 30158497.
Direction Europe BV is the data controller regarding the processing of your personal data by Direction Europe BV.
How does Direction Europe BV use your data?
Below is an overview of the purposes for which Direction Europe BV processes your personal data. For each purpose, we outline the type of data processed, the legal basis for processing the data, and how long the data is retained. To keep things clear, we’ve grouped the information by data flow type.
Services, Client Management, and Financial Administration
| Purpose | Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Financial Administration | Company name, Billing address, Bank details (Bank name/IBAN/BIC), Chamber of Commerce number, VAT number, Name and gender of administrative contact | Performance of contract | As long as necessary for this purpose and legally required |
| Project Management | Name and address details, Delivery address, Billing address, Email address, Phone number, Payment details, Account number, Order number, Billing address, VAT number, Customer number, Email address, Name and gender of the contact person | Performance of contract | As long as necessary for this purpose |
| Handling Complaints | Name and address details, Delivery address, Billing address, Email address, Phone number, Payment details, Account number, Order number, Complaint details, VAT number, Customer number, Email address, Name and gender of the contact person | Performance of contract | As long as necessary for this purpose |
| Invoicing | Company name, Billing address, Bank details (Bank name/IBAN/BIC), Chamber of Commerce number, VAT number, Name and gender of administrative contact, Outstanding balance | Performance of contract | As long as necessary for this purpose and legally required |
Provision of Services
| Purpose | Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Providing Services (e.g., feedforward analysis™, Mindbugs test, HPO diagnoses) | Name and address details, Email address, Role, Organization and/or department, Data needed to deliver the service, Data generated during the service | Performance of contract | As long as necessary for this purpose and legally required |
| Test-based Services (e.g., feedforward analysis™, Mindbugs test, HPO diagnoses) | Name and address details, Email address, Role, Organization and/or department, Data generated during the test | Performance of contract | Five years for feedforward analysis™ and six months for Mindbugs tests unless agreed otherwise |
Note: Data for feedforward analysis™ and Mindbugs tests is processed using the software of sub-processor DataIM. Data for HPO diagnoses is processed using the software of MWM2. The servers are ISO27001 certified, and data is encrypted where necessary.
Marketing
| Purpose | Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Direct Marketing | Name and address details, Email address, Name and gender of the contact person, Phone number, Interest in a product | Legitimate interest | As long as necessary for this purpose |
Website
| Purpose | Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Website Analytics (via Google Analytics) | Cookies and user data | Legitimate interest | As long as necessary for this purpose |
Research & Development
| Purpose | Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Scientific Research | Name and address details, Email address, Phone number, Behavioral data | Legitimate interest (based on consent) | Five years |
How do we collect your personal data?
Direction Europe BV collects your data because you provide it to us directly or because we receive it from third parties, such as your employer.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data and its processing:
- Access: You can request access to your data at any time.
- Modification: You can request corrections or updates to your data.
- Restriction of Processing: Under certain conditions, you can request that we limit the processing of your data.
- Objection: You can object to the processing of your data for legitimate interest purposes.
- Data Portability: You can request your data in a structured, commonly used format.
- Withdrawal of Consent: You can withdraw your consent for data processing at any time.
How to exercise your rights
Submit your request to informatie@dir.nl. We will respond within one month. If we deny your request, we will explain the reasons.
Recipients of Personal Data
Data may be shared with:
- Sub-processors, including DataIM, MWM2, Avetica, MailerLite, Snelstart, and Mollie, for various services.
- External trainers and experts involved in fulfilling agreements.
- Legal authorities if required by law.
Cookies
Cookies are small text files stored on your device when visiting our website. We use cookies for analytics and improving your browsing experience. See our website for more details.
Updates to this Privacy Statement
This Privacy Statement may be updated. We recommend checking it regularly for changes.
Questions and complaints
For questions or complaints, contact informatie@dir.nl. You may also file complaints with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).